The Satin Cord Store
(a division of La Stella Celeste, Inc.)
Call toll free   
888-rat-tail   
(888-728-8245) or call direct
904-647-9672 
      

Phone hours: Mon-Fri, 9:00am-5:00pm EST (US Eastern Standard Time). We are closed Sat and Sun.
For your convenience, you may enter your order online at any time - 24 hours/day, 7 days/week.

Phone Issues - Please be aware that we are experiencing some intermittent difficulties with our phone system. If you need assistance and can't get through, please email us at cathy@satincord.com so we can assist you.

Office/Shipping Note - Thank you for your patience while we have dealt with the aftermath of Hurricane Irma. We experienced historical flooding and significant power outages to our homes and office. The clean-up and the restoration of our systems has taken longer than we anticipated. We are back in the office now and are picking up where we left off before the store arrived. Please bear with us a little longer as we get orders caught up and shipped out. Again, thank you for your patience and understanding.

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Please Email Me My Password
    

For Password requests: If you have forgotten your password and request to have your password e-mailed to you and you do not receive an e-mail response within 5 minutes, it is most likely because you did not create and save an account when you ordered with us previously, or because there is not a valid e-mail address for you. If you have a problem with a password or login, please call and we will be happy to assist you. 888-728-8245.